Cross-border Fulfilment · Europe

E-commerce Fulfilment in Europe for Ecommerce Brands

Shaoke helps e-commerce brands store, pick, pack, ship, and manage returns across Germany, France, and other key European markets.

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FULFILMENT IN ACTION

Built for efficiency.
Focus on your success.

Our fulfilment centres are equipped with advanced technology and streamlined processes to ensure accurate handling, fast shipping, and exceptional service at every step.

WHAT WE DO

End-to-end fulfilment services built for e-commerce businesses selling into Europe.

Inbound Receiving

We handle your containers from arrival to shelf; accurately and fast.

  • Container unloading and SKU counting & verification
  • Timely shelving within 24-48 hours of arrival
  • Real-time inventory updates via our WMS
  • You always know exactly what stock we have and where

Pick & Pack

Same-day order processing with direct integration into your sales channels.

  • Same-day processing for orders received before cut-off
  • Native integrations with Amazon, Otto, Kaufland, Shopify, eBay and more
  • On-time courier handover is a core KPI; not just a target
  • Accurate, careful packing tailored to your product type

Returns Management

We receive, assess and process returns, and keep you in control of every decision.

  • Every return is received, photographed and scanned on arrival
  • You see the status of each return in real time
  • Items are re-shelved, inspected, repaired or disposed of based on your instructions
  • Reduces losses and keeps your inventory data clean

Repair & Refurbishment

We repair and repackage returned or damaged products, so you lose less stock.

  • Hardware testing and software updates for electronics
  • Parts replacement and repackaging
  • Relabelling and reclassification as sellable stock
  • On average, our clients recover €500,000+ in stock value per year

Value-Added Services

More than storage and shipping; we handle the extras too.

  • Kitting and assembly
  • Labelling and relabelling to market-specific requirements
  • Unpacking and repacking
  • Goods disposal and stock consolidation

Specialist Capabilities

Certified and equipped for complex, regulated, or high-value operations.

  • ADR-certified for battery and hazardous goods operations
  • Bonded warehouse available for customs and duty management
  • ISO-certified processes throughout
  • Customised SOPs built for major clients with specific requirements

Last-Mile Delivery

We get your orders to the end customer or business, across Europe.

Parcel / Express

For standard consumer deliveries across Europe.

Trucking

For large or heavy shipments that don't fit in a parcel.

FBA & Amazon Transshipment

For brands selling on Amazon who need efficient inbound prep.

Additional Services

Explore our supplementary services for complete supply chain efficiency .

Value-Added

  • Labelling & relabelling
  • Packaging & repacking
  • Quality inspection

Fulfilment

  • Sorting & packing
  • Kitting & assembly
  • Unpacking & repacking

Reverse Logistics

  • Returns handling
  • Inspection
  • Consolidation & return shipping

WORKS

Client Cases

A look at the types of businesses we work with and what we handle for them.
01

B2B · Solar / PV

Large-scale inbound from China

We manage high-volume container inbound for a major solar manufacturer, handling port pickup, bonded customs, and onward EU trucking — processing up to 30 containers per day across 26,000 sqm of dedicated space.
02

B2B · New Energy

Hazardous goods storage and compliance

For an EV battery manufacturer, we operate an ADR-certified warehouse with ISO-certified processes and direct coordination with German regulatory authorities — so they stay compliant without managing it themselves.
03

B2B · Home Appliances

Eastern Europe distribution hub

We run the German distribution hub for a major home appliances brand, managing batch-level inventory and regional delivery across Eastern Europe from our Leipzig facility.
04

B2C · Large Format E-commerce

Flexible fulfilment at scale

A large furniture e-commerce seller uses our 50,000+ sqm flexible capacity for daily fulfilment, with last-mile delivery optimized for bulky items and on-time delivery rate as a tracked KPI.
05

B2C · Returns-Heavy Category

Turning returns into recovered stock

For a bathroom products seller, we handle both forward fulfilment and a full returns repair service — recovering over €500,000 in stock value per year that would otherwise be written off.
06

Platform Fulfilment

Full marketplace setup from scratch

We built the complete fulfilment operation for an eBay seller entering the German market — platform SOPs, carrier setup, and day-to-day operations — in partnership with a 170-year-old German logistics company.
PARCEL SIZES

Handling Mid- and Large-Size Products

We support fulfilment operations for products requiring additional handling, storage, or delivery coordination.

Perfect for mid-large parcels like

Furniture

Sofas, tables, chairs, cabinets and more.

Sports equipment

Bikes, gym equipment, boards & more.

Home goods

Treadmills, weights, machines & more

Oversized lifestyle products

Suitcases, travel gear, & bulky bags.

Special-handling parcels

Washing machines, microwaves, printers & more

Bulky parcel expertise

TVs, monitors, sound systems & more.

How we make it work

Multi-carrier routing

Large boxes, packing materials & more

Flexible storage setup

Storage tailored to varying inventory needs

Delivery coordination for large items

Specialized handling for oversized deliveries

HOW IT WORKS

How Our Fulfilment Process Works

A clear, structured process ensures your orders move efficiently from inbound to delivery.

Step 1

Inbound

Goods arrive, are checked, registered, and stored.

Step 2

Storage

Inventory stored and managed for efficient Fulfilment.

Step 3

Pick & Pack

Orders are picked, packed, and prepared for shipment.

Step 4

Delivery

Shipments handed over to the most suitable carrier.

Step 5

Returns

Returned goods inspected and processed to your preferences.

WHY SHAOKE

Six reasons companies choose us — and stay.

We Know Europe

Ten years on the ground, and direct ATLAS customs integration. We understand European regulations from the inside.

Our Own Technology

We built our own WMS and ERP. Real-time inventory visibility, automatic error-checking, and a system we adapt to you — not the other way around.

We Fix Problems Fast

Dedicated carrier contacts and a team that picks up the phone. When something goes wrong, it gets resolved — not queued.

We Grow With You

130% year-on-year growth, with clients scaling from startup volumes to 30+ containers per day. We've done it before.

Clients Stay and Refer

90%+ referral rate. We don't win on price — we win because clients don't want to leave.

We Handle What Others Can't

ADR batteries, bonded storage, ISO processes, after-sales repair. For complex operations, we're one of the few that can actually do it.

NETWORK

Delivery & Carrier Network

We work with a broad network of carriers to match your delivery needs.

Multiple Carriers

Multiple carrier options tailored per region.

Cost vs. Speed

Balance between cost and delivery speed.

Last-mile Across Europe

Reach customers in every key European market.

Tracking Visibility

Visibility for you and your customers, end-to-end.

Use cases

Industries We Support

We work with a range of e-commerce sectors.

Fashion & Apparel

Consumer Electronics

Lifestyle Products

Bulky / Special-handling Items

GET STARTED

Onboarding Process

A structured onboarding ensures a smooth start. Typical onboarding time is a few weeks, depending on complexity.
Connect your store and configure operational requirements.
Receive and align stock with our warehouse systems.
Validate end-to-end flows before going live.
Start shipping with full visibility and ongoing support.
FAQ

Frequently Asked Questions

Which platforms do you integrate with?

We integrate with Amazon, eBay, Otto, Kaufland, Shopify and other major platforms via API. Orders flow in automatically — no manual uploads, no delays.

SKU verification happens on the same day of arrival. Goods are shelved within 24–48 hours. You have live visibility in our WMS throughout.

Yes. Our Langenlonsheim facility is ADR-certified for battery and hazardous goods operations — one of the few in Europe with full certification. We handle the compliance so you don’t have to.

We coordinate rescheduling proactively on your behalf. Our goal is to keep extra cost and disruption to a minimum; you don’t have to chase carriers yourself.

We work with all major European carriers and a wide network of regional partners. We select the right carrier per route and shipment type, and our dedicated contacts mean exceptions get resolved fast.

Onboarding time depends on your setup, but we aim to get new clients operational as quickly as possible. Get in touch and we’ll give you a realistic timeline based on your situation.

Our pricing depends on your volume, product type and the services you need; there’s no one-size-fits-all rate in fulfilment. For a full overview of how we structure our costs, visit our pricing page. Or get in touch directly and we’ll put together a quote based on your situation.

Get a Custom Quote

Tell us about your shipment needs, and our team will prepare a tailored fulfilment quote within 48 hours.

Talk to Our Fulfilment Team

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