FAQ

Answers for
brands moving
into European
fulfilment.

Clear answers on operations, pricing, integrations, and how a Shaoke fulfilment setup works across Europe.

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Quick answers

General

Which platforms do you integrate with?

We integrate with Amazon, eBay, Otto, Kaufland, Shopify and other major platforms via API.

We integrate with Amazon, eBay, Otto, Kaufland, Shopify and other major platforms via API.

Yes. Our Langenlonsheim facility is ADR-certified for battery and hazardous goods operations.

We coordinate rescheduling proactively on your behalf to keep extra cost and disruption to a minimum.

We work with all major European carriers and a wide network of regional partners.

Onboarding time depends on your setup, but we aim to get new clients operational as quickly as possible.

Pricing

How quickly will I receive a quote?

As a rule, you will receive a personalized quote within 48 hours.

No. Our pricing is transparent and all costs are clearly stated upfront.

Still have questions?

Tell us what you need.

Our team will prepare a tailored fulfilment quote within 48 hours. Your information is secure and will only be used to contact you.